Privacy Policy
Last updated: July 2, 2026
Prestige Rentals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website or booking with us, you agree to the practices described here.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information: name, email address, phone number
- Booking details: event date, delivery address, city, ZIP code, rental notes
- Payment information: collected verbally or via secure third-party processors — we do not store card numbers on our servers
We may also automatically collect certain technical data when you visit our website, such as your IP address, browser type, pages viewed, and referring URL. This data is used in aggregate for analytics and does not identify you personally.
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your rental booking
- Contact you regarding your reservation, delivery, and payment
- Send booking reminders and follow-up communications
- Respond to your inquiries and customer service requests
- Improve our website and services
We do not use your information to send unsolicited marketing emails without your consent, and we do not sell your personal information to third parties.
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with service providers who assist us in operating our website and running our business (e.g., payment processors, delivery coordination tools) under strict confidentiality agreements. We may also disclose information if required by law.
4. Data Retention
We retain your booking information for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. Booking records are typically retained for a minimum of 2 years. You may request deletion of your personal data at any time (see Section 6).
5. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.
6. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of future communications from us
To exercise any of these rights, contact us at info@prestigerentalshouston.com or call (346) 244-3261.
7. Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure.
8. Children's Privacy
Our website is intended for adults booking services for children's events. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the revised policy.
10. Contact Us
For questions or concerns about this Privacy Policy, contact us:
- 📞 (346) 244-3261
- ✉️ info@prestigerentalshouston.com
- 📍 Houston, TX